We are pleased to announce that, for a limited time, we are offering free shipping on all orders within the contiguous United States (excluding Alaska and Hawaii

There is no packing and handling fee charged on our products.

You have 30 days from the date of order receipt to return a product for free.

We kindly ask you to return the goods, in their original condition otherwise no refund will take place

The refund will be issued within 14 days from the date the return was shipped back, using the original payment method.

Yes, absolutely! To ensure a smooth and secure pickup process, and to protect our customers from fraud, we require that the cardholder be the one to pick up the order. We do not allow third-party shipping companies or freight forwarders to collect merchandise.

To schedule your pickup appointment, please send us an email at info@importspacific.com after completing your purchase. Let us know your preferred date and time, and we’ll confirm your appointment and provide any further instructions.

Our warehouse address is:

6725 NW 36th St Suite 600, Miami, FL 33166

Each package is carefully packed and insured for your protection. If your order arrives damaged, please notify us immediately. Please retain all packaging materials for inspection.

To give you the peace of mind you deserve, we have selected FedEx and XPO as our shipping partners. Their extensive experience and commitment to quality ensure your products are handled with the utmost care and delivered on time.

Our warehouse is located at 6725 NW 36th St suite 600 , Miami, Florida. Please make an appointment by emailing info@importspacific.com

We offer a variety of convenient and secure payment options to complete your purchase. You can pay using:

• Bank transfers: Direct payments from your bank account.
• Payment links: Secure, unique links sent to you for easy online payment.
• Credit and debit cards: We accept major credit and debit cards via Stripe.

For your security, we use the latest Stripe 3D Secure technology to process all card payments. This adds an extra layer of authentication to protect your information. Additionally, all data transmitted through our website is encrypted to prevent unauthorized access.

We want to assure you that we never use your payment information for any purpose other than processing your order. Your privacy and security are our top priorities